GDPR Compliant

Privacy Policy

We respect your privacy. This policy explains how we collect, use, and protect your personal data when you use our sustainable packaging marketplace.

Last updated: 2024-01-15

Contact Information

Sustainable Packaging Hub

For all privacy-related inquiries and data protection requests

1. Information We Collect

Personal Information You Provide

  • • Name and contact details (email, phone)
  • • Company information and role
  • • Packaging requirements and preferences
  • • Messages and communications with us

Automatically Collected Information

  • • Website usage data and analytics
  • • Device information and browser details
  • • IP address and location data
  • • Cookies and similar technologies

2. How We Use Your Information

Primary Purposes

  • • Connect you with suitable packaging suppliers
  • • Process and respond to your inquiries
  • • Improve our marketplace platform
  • • Send relevant updates about our services

Legal Basis (GDPR)

  • Legitimate Interest: Operating our marketplace platform
  • Contract Performance: Providing requested services
  • Consent: Marketing communications (where required)

3. Sharing Your Information

We may share your information with:

  • Packaging suppliers to fulfill your requests
  • Service providers who help operate our platform
  • Legal authorities when required by law

Note: We never sell your personal data to third parties.

4. Your Privacy Rights

Under GDPR, you have the right to:

  • • Access your personal data
  • • Correct inaccurate information
  • • Delete your data
  • • Restrict processing
  • • Data portability
  • • Object to processing

Exercise Your Rights

Contact us to exercise any of your privacy rights:

Contact Us

5. Data Security & Retention

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

  • Active inquiries: Until resolved or 2 years
  • Analytics data: 26 months maximum
  • Marketing data: Until you unsubscribe
  • Legal requirements: As required by law

Questions About This Policy?

If you have any questions about this privacy policy or how we handle your data, please contact us.